Closing a loan is easy and you can close whenever you'd like!
When you're ready to close your loan, follow the below guidelines and send your request over to our loan support team by contacting: firstname.lastname@example.org
Here are the guidelines on closing your loan prior to the original maturity date.
1. The first thing you need to do is to ensure that at least 6 months of the loan interest payments have been paid. This is a minimum requirement for all of our loans. - If you haven't paid 6 months of interest, just let us know which coin you'd like to use to pay your interest and we can deduct it from your Celsius wallet.
Interest can be paid in CEL, BTC, ETH, USDC, GUSD, TUSD, USDT, and MCDAI. - If you pay loan interest using CEL you'll receive a discount of up to 30%!
2. Next, we need you to have enough of the stable coin in your Celsius wallet to cover your principal payment.
Keep in mind that we follow AML and Compliance guidelines, which means that we need to receive your principal payment in the same currency that we send it to you.
For example, if your loan is a USDC loan, you'll need to have USDC in your Celsius wallet to repay your loan.
3. We also need you to clarify why you would like to close your loan early.
The reason we ask this is to learn how, and if, we can improve our customer’s experience, but also, because of the regulatory guidelines that we follow.
Please note that it can take up to 7 days to close your loan, but we usually finish everything much faster than that.