What happens if a user cannot pass KYC verification? August 03, 2021 20:28 Updated If a user does not pass the KYC verification, the account will never be opened. There is no need to take any further action. Related articles What is the maximum size of the KYC verification request payload? What are the reasons for a 403 Forbidden error? Do you perform ongoing KYC verifications for users? The confirmation email did not arrive. What can I do? Do you explicitly name user rights in accordance with the GDPR?