What happens if a user cannot pass KYC verification? August 03, 2021 20:28 Updated If a user does not pass the KYC verification, the account will never be opened. There is no need to take any further action. Related articles What is the maximum size of the KYC verification request payload? The confirmation email did not arrive. What can I do? What are the reasons for a 403 Forbidden error? Do you perform ongoing KYC verifications for users? Which countries do you support?