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Celsius Network
My Account
Troubleshooting

Troubleshooting

Performance issues in the app
How do I change things within the app if something is wrong? Who do I contact?
My withdrawal has been pending for a few hours. Why is that?
The confirmation email did not arrive. What can I do?
No reply from the customer support team for more than 48h

Some of Celsius’ products and services are presently unavailable and, therefore, some content on this page may not be up to date at this time. As more fully explained in our Blog, Celsius and certain of its affiliates have filed voluntary petitions for Chapter 11 Bankruptcy relief to stabilize our business and implement a restructuring that aims to maximize value for all stakeholders. For general information, please visit this website.

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