https://support.celsius.network/hc/en-us 2025-03-20T14:42:49Z https://support.celsius.network/hc/en-us/articles/360001706297-Do-you-lend-stablecoins-as-well-as-fiat 2022-07-01T15:35:24Z https://support.celsius.network/hc/en-us/articles/360001706417-What-coins-can-be-used-for-collateral-on-the-app 2023-03-28T08:12:56Z https://support.celsius.network/hc/en-us/articles/360001706477-What-are-the-interest-rates-for-Celsius-loans 2022-05-10T18:47:40Z https://support.celsius.network/hc/en-us/articles/360001716018-Why-does-the-interest-rate-vary-on-loans 2022-03-29T10:07:33Z https://support.celsius.network/hc/en-us/articles/360001716158-What-is-the-term-length-on-your-loans 2022-06-16T16:46:16Z https://support.celsius.network/hc/en-us/articles/360001716198-Who-are-dollar-loans-for 2022-06-20T10:08:14Z https://support.celsius.network/hc/en-us/articles/360001716358-How-secure-is-your-app 2024-02-06T13:52:42Z https://support.celsius.network/hc/en-us/articles/360001716538-What-s-HODL 2023-12-19T17:23:21Z https://support.celsius.network/hc/en-us/articles/360001716558-How-do-I-change-things-within-the-app-if-something-is-wrong-Who-do-I-contact 2024-04-05T11:34:12Z https://support.celsius.network/hc/en-us/articles/360001716638-How-old-are-you 2022-07-29T04:44:37Z https://support.celsius.network/hc/en-us/articles/360001898077-What-is-the-minimum-maximum-amount-I-can-withdraw 2024-01-30T23:37:54Z https://support.celsius.network/hc/en-us/articles/360001901137-Why-is-my-withdrawal-address-locked-How-can-I-change-it 2024-02-24T17:02:28Z https://support.celsius.network/hc/en-us/articles/360001903837-My-withdrawal-has-been-pending-for-a-few-hours-Why-is-that 2024-04-12T15:36:56Z https://support.celsius.network/hc/en-us/articles/360001904017-Can-I-cancel-a-withdrawal-after-initiating-it-in-the-account 2024-02-15T21:25:55Z https://support.celsius.network/hc/en-us/articles/360001907478-How-can-I-send-my-coins-from-Celsius-Network 2024-03-25T18:59:24Z https://support.celsius.network/hc/en-us/articles/360001911038-The-transfer-address-of-my-external-wallet-exchange-keeps-changing-why-is-that 2024-02-09T21:28:19Z https://support.celsius.network/hc/en-us/articles/360001913318-I-withdrew-XLM-XRP-to-an-exchange-but-it-hasn-t-arrived 2024-01-23T14:13:39Z https://support.celsius.network/hc/en-us/articles/360001922177-What-is-the-minimum-amount-I-can-transfer-Or-the-maximum 2023-12-31T13:58:06Z https://support.celsius.network/hc/en-us/articles/360001923477-I-transferred-XLM-XRP-EOS-but-it-hasn-t-arrived-in-my-Celsius-account 2023-05-09T23:12:48Z https://support.celsius.network/hc/en-us/articles/360001923497-I-transferred-coins-to-my-Celsius-account-but-they-haven-t-arrived-yet 2024-02-22T19:16:38Z https://support.celsius.network/hc/en-us/articles/360001926678-I-withdrew-a-coin-to-an-external-account-but-it-hasn-t-arrived-yet 2024-01-28T01:06:46Z https://support.celsius.network/hc/en-us/articles/360001927458-How-can-I-receive-coins-to-my-Celsius-account 2024-04-21T23:14:13Z https://support.celsius.network/hc/en-us/articles/360001930577-My-transaction-keeps-running-out-of-gas-when-transferring-ETH-ERC20-token 2023-04-20T12:04:29Z https://support.celsius.network/hc/en-us/articles/360001931517-Some-tokens-and-stablecoins-have-the-same-address-Is-this-a-bug 2022-09-08T03:03:23Z https://support.celsius.network/hc/en-us/articles/360001938378-How-does-CelPay-work-Can-I-send-coins-to-non-Celsius-users 2022-06-10T14:30:33Z https://support.celsius.network/hc/en-us/articles/360001975117-I-used-CelPay-to-send-coins-to-someone-else-but-they-don-t-see-it-in-their-account 2022-08-19T02:25:33Z https://support.celsius.network/hc/en-us/articles/360001976537-I-think-my-reward-payment-was-incorrect-What-can-I-do 2022-06-10T14:45:18Z https://support.celsius.network/hc/en-us/articles/360001978497-Can-I-earn-a-higher-reward-rate-if-I-hold-CEL-tokens 2022-06-18T12:35:30Z https://support.celsius.network/hc/en-us/articles/360001978877-Do-rewards-compound 2022-06-10T14:45:49Z https://support.celsius.network/hc/en-us/articles/360001979778-Which-coins-tokens-can-I-send-via-CelPay 2024-01-28T16:15:47Z https://support.celsius.network/hc/en-us/articles/360001980158-How-do-I-cancel-a-CelPay-transaction 2024-03-11T23:08:58Z https://support.celsius.network/hc/en-us/articles/360001980398-When-do-I-start-earning-rewards 2023-10-01T17:32:12Z https://support.celsius.network/hc/en-us/articles/360001982658-Why-do-reward-rates-keep-changing-How-do-you-determine-how-high-low-they-are 2022-06-10T14:45:27Z https://support.celsius.network/hc/en-us/articles/360001992197-How-long-does-verification-take-What-do-I-do-if-it-takes-longer-than-expected 2023-09-18T15:07:34Z https://support.celsius.network/hc/en-us/articles/360001993218-What-is-KYC-Why-do-I-have-to-submit-identification-documents-to-verify-my-account 2024-03-11T13:24:21Z https://support.celsius.network/hc/en-us/articles/360001997558-Who-is-your-KYC-provider-Is-it-safe-to-submit-my-documentation 2023-08-24T19:03:04Z https://support.celsius.network/hc/en-us/articles/360001997598-Which-documents-can-I-use-for-KYC-verification 2024-01-26T19:16:22Z https://support.celsius.network/hc/en-us/articles/360001997677-Where-can-I-trade-CEL-tokens 2022-09-16T11:24:21Z https://support.celsius.network/hc/en-us/articles/360002004838-What-benefits-do-I-get-paying-off-my-loan-with-CEL-tokens 2022-04-17T22:19:54Z https://support.celsius.network/hc/en-us/articles/360002033117-I-moved-to-a-new-place-How-can-I-change-the-address-for-my-account 2024-04-28T00:22:34Z https://support.celsius.network/hc/en-us/articles/360002042858-How-can-I-change-my-email-address 2024-04-16T23:19:57Z https://support.celsius.network/hc/en-us/articles/360002047797-How-can-I-disable-2FA-Two-Factor-Authentication-on-my-account 2024-02-22T22:18:46Z https://support.celsius.network/hc/en-us/articles/360002047817-General-tips-to-make-your-Celsius-account-more-secure 2024-02-25T20:35:02Z https://support.celsius.network/hc/en-us/articles/360002047837-How-do-I-enable-2FA-Two-Factor-Authentication 2024-02-20T17:34:14Z https://support.celsius.network/hc/en-us/articles/360002076938-I-m-a-corporate-client-How-do-I-get-onboarding-with-Celsius 2022-04-17T15:18:47Z https://support.celsius.network/hc/en-us/articles/360002129658-Do-I-earn-rewards-on-the-coins-that-are-locked-as-collateral 2022-08-09T19:42:39Z https://support.celsius.network/hc/en-us/articles/360002132218-How-do-referral-codes-work 2022-06-10T15:05:51Z https://support.celsius.network/hc/en-us/articles/360002138557-How-do-I-create-register-a-Celsius-account 2024-02-26T20:13:24Z https://support.celsius.network/hc/en-us/articles/360002174718-Does-Celsius-have-an-insurance-policy 2023-03-11T09:34:03Z https://support.celsius.network/hc/en-us/articles/360002247997-How-do-I-submit-a-subpoena-to-Celsius-Network 2024-03-07T18:30:14Z https://support.celsius.network/hc/en-us/articles/360002689277-How-to-pay-interest-on-a-loan 2022-07-03T22:35:08Z https://support.celsius.network/hc/en-us/articles/360002689297-Where-can-I-see-the-details-about-my-loan-s 2022-07-23T23:30:56Z https://support.celsius.network/hc/en-us/articles/360002695398-How-do-I-apply-for-a-USD-loan 2022-05-06T12:54:57Z https://support.celsius.network/hc/en-us/articles/360002834837-Why-is-the-app-asking-me-to-allow-access-to-my-device-s-location 2024-04-20T09:25:29Z https://support.celsius.network/hc/en-us/articles/360002839618-How-do-I-apply-for-a-stablecoin-loan 2022-03-10T17:08:36Z https://support.celsius.network/hc/en-us/articles/360003674158-Where-can-I-find-my-account-security-overview 2024-01-03T02:52:33Z https://support.celsius.network/hc/en-us/articles/360003713997-How-can-I-change-my-password 2024-01-18T09:17:51Z https://support.celsius.network/hc/en-us/articles/360004491118-How-do-I-export-my-transaction-history-as-CSV 2024-04-16T13:12:54Z https://support.celsius.network/hc/en-us/articles/360004510477-What-is-the-best-way-to-protect-my-Celsius-account 2024-01-28T14:21:24Z https://support.celsius.network/hc/en-us/articles/360006571678-How-do-you-calculate-weekly-rewards 2022-06-10T14:44:39Z https://support.celsius.network/hc/en-us/articles/360006766877-How-do-I-activate-a-promo-code 2024-04-21T23:17:07Z https://support.celsius.network/hc/en-us/articles/360006767397-The-confirmation-email-did-not-arrive-What-can-I-do 2024-02-18T23:05:13Z https://support.celsius.network/hc/en-us/articles/360006768517-What-information-do-you-need-in-order-to-complete-my-KYC-verification 2024-02-26T22:49:12Z https://support.celsius.network/hc/en-us/articles/360006768837-Re-Submit-Your-Identity-Verification 2024-02-23T16:09:21Z https://support.celsius.network/hc/en-us/articles/360006768917-Is-there-a-desktop-web-version-of-the-Celsius-Network-app 2024-02-27T19:15:46Z https://support.celsius.network/hc/en-us/articles/360006824118-Performance-issues-in-the-app 2024-02-02T04:20:18Z https://support.celsius.network/hc/en-us/articles/360006825018-How-can-I-buy-crypto-within-the-app-using-a-credit-card 2023-04-10T03:23:56Z https://support.celsius.network/hc/en-us/articles/360007390097-No-reply-from-the-customer-support-team-for-more-than-48h 2024-02-29T11:34:19Z https://support.celsius.network/hc/en-us/articles/360007560378-Margin-Call-FAQ 2022-09-08T11:31:22Z https://support.celsius.network/hc/en-us/articles/360007608057-How-can-I-activate-HODL-mode 2023-12-06T07:00:11Z https://support.celsius.network/hc/en-us/articles/360007608077-What-is-the-HODL-Mode 2023-12-10T16:30:48Z https://support.celsius.network/hc/en-us/articles/360007608117-How-to-deactivate-HODL-Mode 2024-02-07T08:51:14Z https://support.celsius.network/hc/en-us/articles/360007673217-Can-you-sell-my-collateral-to-close-my-loan-early 2023-06-27T15:42:20Z https://support.celsius.network/hc/en-us/articles/360007673758-How-do-I-pay-off-my-USD-loan 2023-11-19T23:35:45Z https://support.celsius.network/hc/en-us/articles/360007682817-Can-I-have-multiple-loans 2023-10-15T22:46:17Z https://support.celsius.network/hc/en-us/articles/360007736818-How-long-does-it-take-to-receive-my-loan 2022-04-07T16:36:29Z https://support.celsius.network/hc/en-us/articles/360007736938-I-have-a-better-rate-offered-by-a-competitor-Can-you-match-it 2022-05-21T00:35:13Z https://support.celsius.network/hc/en-us/articles/360008726717-I-ve-made-a-wrong-token-wrong-address-transfer 2022-12-01T14:22:25Z https://support.celsius.network/hc/en-us/articles/360011214778-How-long-does-it-take-to-receive-coins-when-buying-crypto-via-a-bank-transfer 2022-06-10T23:13:37Z https://support.celsius.network/hc/en-us/articles/360011215938-How-can-I-buy-crypto-via-GEM 2022-06-10T14:31:17Z https://support.celsius.network/hc/en-us/articles/360013993058-What-coins-can-I-buy-in-the-app-using-GEM 2022-06-18T12:14:29Z https://support.celsius.network/hc/en-us/articles/360014696017-How-to-enable-biometric-authentication 2024-01-08T10:30:18Z https://support.celsius.network/hc/en-us/articles/360014696077-How-to-disable-biometric-authentication 2022-12-16T02:00:45Z https://support.celsius.network/hc/en-us/articles/360015590157-Can-I-close-my-loan-at-any-time 2022-06-13T03:06:33Z https://support.celsius.network/hc/en-us/articles/360015621977-Did-Celsius-support-the-Spark-Token-airdrop 2024-02-15T13:36:44Z https://support.celsius.network/hc/en-us/articles/360016304358-Does-Celsius-support-Binance-Chain-BEP-2 2024-01-10T09:55:49Z https://support.celsius.network/hc/en-us/articles/360016821377-What-types-of-promo-codes-are-there 2024-03-12T19:47:52Z https://support.celsius.network/hc/en-us/articles/360016901318-S%C3%B6gur-SGR-shutting-down 2022-06-13T22:43:46Z https://support.celsius.network/hc/en-us/articles/360016902998-How-to-complete-a-withdrawal-without-canceling-a-locked-reward-for-a-promo-code 2023-12-09T19:06:40Z https://support.celsius.network/hc/en-us/articles/360017152597-I-haven-t-received-my-rewards-yet 2023-10-25T11:33:06Z https://support.celsius.network/hc/en-us/articles/360017197197-Where-can-I-find-my-IRS-1099-MISC-report 2024-04-09T01:59:38Z https://support.celsius.network/hc/en-us/articles/360017496097-What-are-the-requirements-for-OTC-purchases 2022-06-14T21:34:50Z https://support.celsius.network/hc/en-us/articles/360018095837-What-is-a-Reverse-Margin-Call 2022-07-02T02:56:54Z https://support.celsius.network/hc/en-us/articles/360018657917-Can-I-use-multiple-promo-codes-at-once 2022-06-12T21:23:45Z https://support.celsius.network/hc/en-us/articles/360019662797-Celsius-Security-Update-April-2021 2024-01-31T01:45:22Z https://support.celsius.network/hc/en-us/articles/4403380984721-What-is-the-Rewards-Explorer-How-do-I-use-it 2022-06-10T14:43:58Z https://support.celsius.network/hc/en-us/articles/4403410585105-Tier-rates-for-BTC-and-ETH 2023-02-15T17:21:20Z https://support.celsius.network/hc/en-us/articles/4403416827281-Rewards-explorer-How-it-works-glossary 2022-06-10T14:43:36Z https://support.celsius.network/hc/en-us/articles/4403417026321-How-to-close-a-loan-via-the-Celsius-app 2024-02-19T22:07:12Z https://support.celsius.network/hc/en-us/articles/4403417104657-How-can-I-find-myself-on-the-Leaderboard 2023-09-05T20:51:45Z https://support.celsius.network/hc/en-us/articles/4405082525073-What-country-code-formats-do-you-accept 2023-12-27T23:39:01Z https://support.celsius.network/hc/en-us/articles/4405082527633-How-long-does-it-take-for-a-KYC-verification-to-be-complete-in-the-sandbox-and-production-environments 2022-02-19T01:57:50Z https://support.celsius.network/hc/en-us/articles/4405082535569-Can-a-KYC-verification-be-denied-in-the-sandbox-environment 2021-12-28T16:36:31Z https://support.celsius.network/hc/en-us/articles/4405082537361-What-are-the-possible-results-of-KYC-verification 2022-03-24T17:09:37Z https://support.celsius.network/hc/en-us/articles/4405082538897-How-do-I-obtain-the-results-of-a-KYC-verification-Can-you-send-the-results-to-a-websocket-or-webhook-URL-automatically 2023-08-25T21:26:48Z https://support.celsius.network/hc/en-us/articles/4405082539793-What-is-the-maximum-size-of-the-KYC-verification-request-payload 2021-08-03T20:28:40Z https://support.celsius.network/hc/en-us/articles/4405082541969-Which-properties-are-required-for-the-KYC-verification-request 2023-12-29T22:55:18Z https://support.celsius.network/hc/en-us/articles/4405082625809-How-do-I-submit-a-KYC-verification-request 2024-01-24T15:15:01Z https://support.celsius.network/hc/en-us/articles/4405082757521-How-do-I-confirm-that-a-deposit-or-withdrawal-is-complete 2024-02-27T14:27:34Z https://support.celsius.network/hc/en-us/articles/4405082765457-Why-is-the-tx-id-null-while-a-transaction-is-processing 2022-05-23T00:35:36Z https://support.celsius.network/hc/en-us/articles/4405082785169-Are-ETH-withdrawals-processed-using-a-transfer-or-a-contract 2023-12-22T11:07:59Z https://support.celsius.network/hc/en-us/articles/4405082798097-How-is-interest-calculated-on-tokens-in-a-Celsius-wallet 2022-04-25T12:31:15Z https://support.celsius.network/hc/en-us/articles/4405082837009-When-do-I-need-to-initiate-a-deposit-in-order-for-the-deposited-tokens-to-earn-interest-for-the-week 2022-11-21T21:05:38Z https://support.celsius.network/hc/en-us/articles/4405082848529-Are-there-minimum-or-maximum-deposit-limits 2023-01-05T04:16:00Z https://support.celsius.network/hc/en-us/articles/4405083457297-What-tokens-do-you-support 2022-02-23T12:27:48Z https://support.celsius.network/hc/en-us/articles/4405083458065-How-is-interest-calculated-and-disbursed-on-tokens-in-a-Celsius-wallet 2022-04-15T10:31:33Z https://support.celsius.network/hc/en-us/articles/4405083468945-What-are-the-terms-of-loans-provided-by-users-to-a-lending-entity-How-are-the-interest-rates-determined 2023-12-26T17:39:44Z https://support.celsius.network/hc/en-us/articles/4405083469713-What-are-segmented-wallets-Are-they-user-specific-wallets-or-pooled-and-who-owns-the-private-keys 2021-09-03T14:30:52Z https://support.celsius.network/hc/en-us/articles/4405083476241-What-are-the-loan-collateralization-practices-and-how-are-they-defined-and-enforced 2022-06-13T00:38:20Z https://support.celsius.network/hc/en-us/articles/4405083477137-What-does-the-Get-Wallet-Balance-function-return-Does-it-include-balances-for-all-users 2024-01-08T18:59:54Z https://support.celsius.network/hc/en-us/articles/4405083478801-Can-I-restrict-the-type-of-tokens-that-my-users-can-deposit-with-Celsius 2021-08-14T09:59:04Z https://support.celsius.network/hc/en-us/articles/4405083480849-Does-the-balance-returned-by-the-Get-Balance-Summary-function-include-interest 2024-02-14T13:30:39Z https://support.celsius.network/hc/en-us/articles/4405083482001-Can-Celisius-whitelist-my-IP-addresses-to-provide-additional-security-on-top-of-the-partner-token 2022-04-28T10:52:20Z https://support.celsius.network/hc/en-us/articles/4405083482897-What-happens-if-a-borrower-defaults-on-a-loan-or-misses-a-payment 2022-11-11T18:28:55Z https://support.celsius.network/hc/en-us/articles/4405083483793-What-factors-affect-the-interest-rate 2023-08-18T19:48:47Z https://support.celsius.network/hc/en-us/articles/4405083486353-How-will-we-be-notified-if-one-of-our-users-is-banned-by-Celsius 2021-08-03T20:28:18Z https://support.celsius.network/hc/en-us/articles/4405083490833-What-is-the-pricing-and-revenue-model-from-the-perspective-of-the-lending-entity 2022-03-10T15:22:35Z https://support.celsius.network/hc/en-us/articles/4405083492497-Which-ETH-testnets-do-you-support 2021-08-03T20:28:19Z https://support.celsius.network/hc/en-us/articles/4405083494033-Does-Celsius-assess-potential-AML-risks 2023-12-28T20:49:07Z https://support.celsius.network/hc/en-us/articles/4405083495185-Do-you-process-personal-data 2023-12-02T06:28:49Z https://support.celsius.network/hc/en-us/articles/4405083496849-How-long-do-you-store-personal-data 2023-12-01T03:00:09Z https://support.celsius.network/hc/en-us/articles/4405083497617-Should-the-partner-token-or-partner-ID-be-kept-secret 2022-03-27T16:32:06Z https://support.celsius.network/hc/en-us/articles/4405083499153-Does-your-privacy-policy-provide-the-legal-basis-for-processing-personal-data-as-defined-by-the-GDPR 2022-05-05T12:37:02Z https://support.celsius.network/hc/en-us/articles/4405083504145-Do-you-provide-1099-INT-forms-for-taxes 2023-12-29T13:40:35Z https://support.celsius.network/hc/en-us/articles/4405083505297-What-does-a-Deposits-Temporarily-Disabled-response-mean 2021-09-23T11:34:01Z https://support.celsius.network/hc/en-us/articles/4405083505809-What-insurance-do-you-provide 2022-07-16T08:42:43Z https://support.celsius.network/hc/en-us/articles/4405083507985-Will-we-be-notified-ahead-of-time-about-scheduled-maintenance-or-outages 2022-09-25T15:54:12Z https://support.celsius.network/hc/en-us/articles/4405083509777-How-can-a-partner-determine-the-total-amount-of-a-token-that-the-partner-s-users-have-stored-with-Celsius 2021-08-29T12:37:16Z https://support.celsius.network/hc/en-us/articles/4405083512977-Is-there-a-rate-limit-on-API-requests 2023-12-13T18:22:05Z https://support.celsius.network/hc/en-us/articles/4405083516433-What-is-the-term-of-the-interest-rates-returned-by-the-Get-Interest-Rates-function 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