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  1. Celsius Network
  2. Getting Started

Getting Started

Learn the fundamentals of Celsius and get your crypto journey started!

Account creation

  • How do I create/register a Celsius account?

KYC

  • What is KYC? Why do I have to submit identification documents to verify my account?
  • What information do you need in order to complete my KYC verification?
  • Which documents can I use for KYC verification?
  • Who is your KYC provider? Is it safe to submit my documentation?
  • How long does verification take? What do I do if it takes longer than expected?
  • Re-Submit Your Identity Verification
See all 7 articles

Crypto Basics

  • Does Celsius support Binance Chain (BEP-2)?
  • My transaction keeps running out of gas when transferring ETH/ERC20 token
  • Some tokens and stablecoins have the same address. Is this a bug?
  • I withdrew a coin to an external account but it hasn’t arrived yet
  • I've made a wrong token / wrong address transfer
  • I withdrew XLM/XRP to an exchange but it hasn’t arrived.

CEL Token

  • Where can I trade CEL tokens?

Some of Celsius’ products and services are presently unavailable and, therefore, some content on this page may not be up to date at this time. As more fully explained in our Blog, Celsius and certain of its affiliates have filed voluntary petitions for Chapter 11 Bankruptcy relief to stabilize our business and implement a restructuring that aims to maximize value for all stakeholders. For general information, please visit this website.

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