If the app is:
- Not responding;
You can try the following:
- Reinstalling the app;
- Clearing cache memory if possible on your device;
- Disabling VPN/Firewall if you're using one;
- Disabling AdBlock;
- Disabling any memory cleaning apps;
- Turning your battery saver off;
- Enable multi-process webView if possible (this option can be usually found under system-> developer -> options please note that not all devices have this option).
If the issues continue, please contact us at firstname.lastname@example.org so we can report this issue to our developer team and solve it as quickly as possible.