In case you haven't received any reply from our customer support team for more than 48 hours and you've contacted us multiple times there might be an issue with your email service. You should try the following:
- Check the spam/junk folder of your email (some email providers filter our emails automatically as spam);
- Make sure that your Inbox is not full;
- Add firstname.lastname@example.org and email@example.com to your contact list;
- Make sure that you're checking the email under which your Celsius wallet has been registered.
If none of these tips worked for you, please contact us directly at firstname.lastname@example.org from another email address but make sure to mention the email under which your Celsius wallet is registered and our team will try its best to assist you as soon as possible.