Coins & Transactions

Transfer

• How can I receive coins to my Celsius account?
• What is the minimum amount I can transfer? Or the maximum?
• I transferred coins to my Celsius account but they haven't arrived yet
• I transferred XLM/XRP/EOS, but it hasn’t arrived in my Celsius account.

Send

• Travel Rule
• Transaction Fees FAQ
• How can I send my coins from Celsius Network?
• Can I cancel a withdrawal after initiating it in the account?
• What is the minimum / maximum amount I can withdraw?
• The transfer address of my external wallet/exchange keeps changing, why is that?

Buy Coins

• ACH Payment FAQ
• How can I buy crypto within the app using a credit card?
• How can I buy crypto via GEM?
• What coins can I buy in the app using GEM?
• How long does it take to receive coins when buying crypto via a bank transfer?

CelPay

• How does CelPay work? Can I send coins to non-Celsius users?
• I used CelPay to send coins to someone else but they don’t see it in their account
• How do I cancel a CelPay transaction?
• Which coins/tokens can I send via CelPay?